Pre-Order Terms & Conditions
These Pre-Order Terms and Conditions (“Terms”) govern the placing of a pre-order or Reservation (“Pre-Order”,” Reserve” or “Reservation”) with Marsix Solutions Ltd. (”We”, Us”, “Marsix” or “Marsix Solutions”) for all digital and/or physical products (”Products”, or “Product”). Please read all of these Terms carefully before submitting your Pre-Order. By submitting your Pre-Order, you agree to be legally bound by these Terms.
When placing a Pre-Order for Marsix Solutions products, you will be required to provide certain information, such as your name/surname, address, and billing information. You represent and warrant that all such information is accurate, complete, and kept current.
Marsix Solutions shall have NO responsibility or liability for inaccurate information, incomplete information, or information that later becomes outdated and shall have no obligation to make efforts to determine the correct contact or shipping information.
You can update your information at any time prior to your Product being shipped by sending an email to [email protected]
2. Price & Payment
The purchase price (“Price”) does not include taxes and other government charges (including but not limited to import Duty) which are your responsibility. If the Price drops after you have pre-ordered, and the order has not been fulfilled. The new lower price will apply to your order. If the Price goes up, your order is secure at the low Price. The Pre-Order Price is valid from the moment you place the Pre-Order right up to you receive the item.
You will be charged partial price of the Product(s) at the time of placing the Pre-Order. Unless otherwise provided under applicable law, your placing of a Pre-Order constitutes your express agreement to Marsix Solutions of charging the partial price of the Product(s) as reservation deposit at such time. We will remind you to pay the final payment by email when we have inventory available for shipment.
We will begin shipping, as soon as possible but there is always the chance of delays, you understand and agree that there may be delays. An estimated time of shipment, if one has been provided, is only an estimate, and is subject to change, at any point by Marsix. Marsix Solutions does not represent or warrant that it will be able to ship the Product by the estimated date. As a result, if a delay arises and the estimated shipment and/or release of the Product is not met, Marsix Solutions is not responsible for any damages that may occur due to the delay, nor shall it be obligated, except as set forth in these Terms, to provide any discounts, refunds or credits due to any such delays.
4. Cancellations and Refunds
You may cancel this Pre-Order at any time before shipment. If for any reason you decide that you do not wish to continue to wait for your Product, you need to cancel your Pre-Order by contacting support at [email protected]. A partial refund for the Pre-Order will be made when the pre-order is cancelled. You understand that a $20 USD fee will be deducted from the refund amount. You will be refunded the Pre-order purchase price, minus the $20 USD processing fee.
5. Changes to the Terms
Marsix Solutions reserves the right to change any of the terms (including the Disclaimer) for any or no reason without prior notification at any time, in Marsix Solutions’ sole discretion, by updating the website accordingly. If you are unhappy with such changes, your sole and exclusive remedy will be to cancel your reservation as described in Section 4 above.
MARSIX DISCLAIMS ANY WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO THE PROTOTYPE PRODUCT DISPLAYED BY MARSIX WHETHER BEFORE OR AFTER YOU HAVE PLACED THE PRE-ORDER. YOU UNDERSTAND AND AGREE THAT THE PRODUCT, ITS DESIGN AND TECHNICAL FEATURES ARE CURRENTLY UNDER DEVELOPMENT AND THAT THE PRODUCT THAT MAY BE AVAILABLE FOR PURCHASE BY YOU MAY BE MATERIALLY DIFFERENTLY FROM THE PROTOTYPE PRODUCT DISPLAYED. ALL CLAIMS FOR EFFICACY AGAINST PATHOGENS, OR SIMILAR CLAIMS (“Claims”) ARE STILL TO BE EVALUATED BY INDEPENDENT LAB TESTING AND/OR ENVIRONMENTAL PROTECTION AGENCY (“EPA”) OR BY OTHER GOVERNING BODIES, YOU UNDERSTAND THAT THESE CLAIMS ARE SUBJECT TO CHANGE BASED ON THE LAB, EPA’S OR GOVERNING BODIES EVALUATION AND OR TESTING RESULTS. IF ANY CLAIMS FOR THE PRODUCT, MADE BY MARSIX ARE DIFFERENT THAN DESCRIBED AT TIME OF PRE-ORDER, YOU WILL BE NOTIFIED OF THE CHANGES PRIOR TO COLLECTION FOR THE REMAINDER OF THE PRICE. IF FOR ANY REASON YOU ARE UNHAPPY WITH THE FINAL VERSION OF THE PRODUCT, ITS CAPABILITIES, OR USES, YOUR SOLE AND EXCLUSIVE REMEDY WILL BE TO CANCEL YOUR PRE-ORDER AS DESCRIBED IN SECTION 4 ABOVE.
Please note that all estimated arrival dates are estimates only and cannot be guaranteed. We are not liable for any delays in shipments. Some subjects that can affect the estimated arrival date can be quality concerns, production issues, licensing or approval through governing bodies, natural disasters, or Major Force. Under no circumstances will Marsix Solutions be held liable for any direct, indirect, incidental, special, or consequential damages arising out of or related to this agreement.
For the avoidance of doubt, Force Majeure includes but not limited to: (i) Acts of God; (ii) flood, fire, earthquake, other natural disasters or explosion; (iii) war, acts of terrorism, riot or other civil unrest; (iv) government order, law or actions; (v) embargoes or blockades in effect on or after the effective date hereof; (vi) strikes, labor stoppages or slowdowns or other industrial disturbances; (vii) telecommunication breakdowns, power outages or shortages, lack of warehouse or storage space, licensing or approval through governing bodies delays or rejection, inadequate transportation services, or inability or delay in obtaining supplies of adequate or suitable materials, lab testing delays; (viii) infectious or contagious disease; and (ix) other similar events beyond the reasonable control of the impacted party.